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About the ITS Exchange Team

The ITS Exchange 2000 team is part of the ITS Desktop Technologies division and consists of two full time Exchange Administrators, and two back up Administrators.

  • Exchange Administrators

    • Alex Robinson: Alex joined ITS after building the Exchange infrastructure at Facilities Management. Alex brings to ITS years of experience with Microsoft backend technologies, such as domain management, Access and SQL Server.He is Microsoft certified to support Exchange 2000.

    • Vincent Ma: Vince comes to the ITS Exchange team from the private sector. Vince brings to us experience in networking and system adminstration in both the Unix and Windows environments. He is MCSE certified for Windows 2000 and Exchange 2003.

  • Project Manager and Back-up Administrators

    • Kraig Kluba: Kraig is the campus Windows 2000 Enterprise coordinator and is the primary architect and project manager for the ITS Exchange 2000 deployment. Kraig worked with Alex and Andrew to design and implement FM's Exchange system, and since then has gone on to architect and install Windows and Exchange 2000 systems for several large companies.

    • Sergiy Petsko: Sergiy is ITS' Windows 2000 Enterprise Administrator. Sergiy has been working with ITS for almost three years as a domain administrator and for the past year as the behind the scenes specialist for the UCSF Windows 2000 forest. Sergiy is an MCSE for Windows 2000, and is currently finishing his CISCO CCNA. His technical expertise and collaboration as part of the Exchange 2000 team provides outstanding support to both customers and to the ongoing operation.

  • Exchange Customer Support Coordinator

    • Mark Bering: Mark's primary responsibility is focusing on customer support issues directly related to the Exchange email system, including enhanced customer communication. Many of you may already know Mark, who worked at the ITS Customer Support Center for nearly four years before joining the Exchange team in February.

  • Desktop Technologies Manager

    • Bruce Levin: Bruce is the manager of the Desktop Technologies division and oversees both the Windows 2000 and Exchange 2000 project, as well as internal desktop support to ITS.

    This site is just getting under way. If you have specific questions or would like to be set up with a demo account, please contact Bruce Levin



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URL:http://its.ucsf.edu/about/customer_support/exchange_team.jsp
Last Updated: Tue Apr 12 17:01:53 PDT 2005