Enterprise Network Services (ENS)

What is ENS?

Enterprise Network Services is a department within the Office of Academic and Administrative Information Systems.

What we do:

Under the leadership of Jeff Fritz Director, ENS supports academic, research and administrative activities across the UCSF campus by:

• Coordinating analysis and evaluation of emergent network technologies
• Designing voice and data services to address current and future needs
• Installing voice and data connectivity to meet departmental operational needs
• Managing day-to-day operation of the campus voice and data network
• Monitoring and proactively protecting the campus network
• Supporting customers successful use of campus network resources
  

Services:

• Network Planning and Implementation
• Voice & Data Network Maintenance
• Remote Access to UCSF Networks
• Internet Access
  

Organization:

Enterprise Projects: Terri Cummings, Sr. Manager
Technical Architecture Design: Peter Loo, Sr. Manager
Operations (NOC & Field Service): Steve Young, Interim Manager
Enterprise Production Services: Rick Moncreif, Interim Manager
Quality Assurance: Felicia Silva, Sr Manager
Communication & Marketing: Tiki Maxwell, Sr Manager

ENS supports both the Voice and Data Network at UCSF spanning over 180 locations. SBC provides Centrex voice services to UCSF with over 11,000 lines in use, served from 7 different Central Offices throughout San Francisco. UCSF has 30,000 numbers available utilizing a 5-digit numbering plan; the four prefixes in use are; 476, 502, 514 & 597. UCSF owns and operates an Octel Voice Mail System with 10,500 mailboxes.